How do I book a shortlet on Traclet?

Search for a city or neighborhood, pick dates and guests, then choose a listing that fits your trip. Confirm your booking in the Traclet app to message your host and manage your stay.

Can I trust the listings on Traclet?

Listings include photos, amenities, host profiles, and guest ratings. Verified hosts and transparent reviews help you book with confidence.

What if I have an issue during my stay?

Message your host in the app first. If you need extra help, contact Traclet support through the Help Center and we will guide you through next steps.

Can I cancel my booking?

Cancellation options depend on the listing’s policy and how close you are to check-in. Review the policy before you book and manage changes from your trip in the app.

Can I talk to a host before booking?

Yes. Use in-app messaging to ask about availability, house rules, or anything else you need before you confirm a reservation.

How do I list my property on Traclet?

Download the Traclet app, create a host account, and follow the listing setup flow to add photos, pricing, availability, and house rules. Our team is here if you need help getting started.

Payouts are handled securely through Traclet after eligible stays are completed. You can track earnings and payout timing from the host dashboard in the app.

What happens if a guest cancels?

Your payout depends on the cancellation policy you set and when the guest cancels. You will see the outcome reflected in your host earnings.

How do I handle guest issues or disputes?

Try resolving concerns with the guest through messaging first. For safety or payment issues, contact Traclet support so we can review the situation with you.